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Job Title: Permanent Housing Program Manager 

Reporting Relationship:  Reports to the Housing Director

Duties and Responsibilities:
  • Researching and studying HUD CoC program regulations as they pertain to homeless services and permanent housing programs in the City of Detroit  
  • Assisting with the development of policies and procedures as they pertain to CHS’s permanent housing programs 
  • Interviewing prospective employees for CHS’s permanent housing projects
  • Developing and facilitating staff trainings on Detroit CoC and local, state, and federal standards regarding permanent housing programs  
  • Coordinating required permanent housing program training 
  • Ensuring all permanent housing intake documentation submitted by the CAM Lead meets HUD program recordkeeping requirements 
  • Ensuring all cases are managed in accordance with HUD CoC program standards  
  • Provides quarterly data on program accomplishments and ensures each PSH project is meeting the specific goals discussed in the COC renewal application 
  • Produces the APR for each permanent housing project and assists with its timely submission to SAGE
  • Monitors each client’s progress made towards their goals in their Individualized Person Centered Plan of Support with their Housing Case Manager and engages in each client’s annual assessment of needs
  • Ensures proper policies are followed regarding client termination and actively participates in the appeals process/decision by committee 
  • Provides specific knowledge on various intervention methods and guides staff on how to utilize them to impact client outcomes
  • Reviews all Financial Assistance Requests to unsure eligibility
  • Fosters relationships with outside referral agencies and service providers to ensure a holistic scope of services are available to address client needs; seeks to establish partnerships that can be used as match for the PSH projects  
  • Ensures that in-kind program match is properly documented and submitted  
  • Maintaining a comprehensive understanding of the MSHMIS protocol, policies, and procedures as they pertain to CHS, the Detroit CoC and HUD
  • Ensuring permanent housing program staff properly enter data in the MSHMIS in a proper and timely manner through monitoring and running reports 
  • Auditing permanent housing case files 
  • Coordinating with CHS finance staff to ensure any permanent housing program income received is properly charged and accounted for according to CHS, Detroit CoC and HUD standards 
  • Representing CHS at various Detroit CoC functions to include trainings, committee meetings, and partner meetings
Education:

Master’s Degree from an accredited institution, with some academic courses in the areas of social work, sociology, community development preferred, or a related field is preferred.  Individuals with a Bachelor’s Degree and 5 or more years of experience managing HUD CoC homeless service projects would also be considered. 

Experience/Skills:

The ideal candidate is someone who is timely, thorough, meticulous, ambitious, dedicated to the community and clientele CHS services, and has strong leadership and interpersonal communication skills. 

 

Physical Demands:

This job is essentially a professional field position. Physical tasks are minimal. There will be long periods of time spent using a computer. 

 

Contact:

Send current résumé, cover letter, and references as attachments by email or US Post to:

 

ATTN:

Human Resources

Community & Home Supports

2111 Woodward Ave., Ste. 608

Detroit, Michigan 48201

(FAX):  (313)332-4143

EMAIL:  resume@chsinc.org

(Please reference position title only in the subject line)

Job Title: Resource Navigator 

Reporting Relationship: Reports to the Lead Resource Navigator

Duties and Responsibilities:
  • Attaining and maintaining a comprehensive understanding of government regulations concerning the definition of homeless, chronically homeless, and at risk and how they apply to federal, state and local homeless services programs.     
  • Understanding and practicing the Housing First model 
  • Maintaining relationships with our community partners   
  • Developing and maintaining relationships with external organizations and entities in the interest of coordinating services for CHS clientele    
  • Coordinating services with Homeless shelters, domestic violence shelters, CAM intake staff, CAM Lead Agency staff, and PSH partners   
  • Maintaining appropriate case documentation and ensuring that accurate assessment and reports are completed in accordance with program standards.  Ensuring all documentation is entered into the HMIS or other appropriate databases as required by funding sources 
  • Provide additional services such as transportation, or accompany a client to access community resources as necessary to ensure they acquire the necessary documentation   
  • Attending team meetings for review of case plans, intervention techniques, program goals, and other related issues 
  • Attending community meetings pertaining to service coordination   
  • Attending relevant community meetings, expositions and conferences as needed  
  • Participating in required initial and ongoing training as directed by program guidelines, CHS requirements or both 
  • Reviewing and evaluating all cases with Quality Control Manager prior to case closures 
  • Case file entry, exit, and audits   
  • Assuming other tasks commensurate with abilities and experience as assigned
Education:

Bachelor’s Degree from an accredited institution in Social Work.  Applicants with a Bachelor’s Degree or higher that have experience working directly with individuals/families who are homeless; persons diagnosed with mental health, substance abuse or other trauma-related diagnoses; landlord/tenant laws, and public policy are also welcome to apply. 

 

Reasoning Ability:

Ability to interpret and apply complex government regulations and ability to negotiate outcomes.

 

Experience/Skills:

Prior experience working with or supporting individuals and families who are homeless or at risk and in need of resources and/or case management preferred. Strong interpersonal and written communication skills.  Must have a basic understanding of how to use Microsoft Excel and Word.  Must be thorough, timely, meticulous, and be committed to the Agency and its mission.   

 

Physical Demands:

This job is essentially a professional field position. Physical tasks are minimal. There will be long periods of time spent using a computer. 

 

Contact:

Send current résumé, cover letter, and references as attachments by email or US Post to:

 

ATTN:

Human Resources

Community & Home Supports

2111 Woodward Ave., Ste. 608

Detroit, Michigan 48201

(FAX):  (313)332-4143

EMAIL:  resume@chsinc.org

(Please reference position title only in the subject line)

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Office Location

2111 Woodward Ave, Ste 608 

Detroit, MI 48201

EMAIL

resume@chsinc.org

FAX

(313) 332- 4143

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